Collaborate the way you want, using the tools you want
Our selected ITSM platforms
We advise, implement, and provide managed services from
market-leading technology suppliers, including:
Xurrent
Cloud-based and modern ITSM platform that combines ITSM with ESM and SIAM capabilities.
HaloITSM
Cloud, on-premises, or hybrid? HaloITSM manages it all with customizable ITSM software.
BMC Helix ITSM
BMC Helix ITSM is a powerful, industry-leading platform for productivity and innovation.
With Service Integration and Management (SIAM) you’ll be able to easily manage, automate and scale your service delivery across multiple internal and external IT suppliers from just one, unified platform. Such seamless coordination of IT supply chains and interlinked systems, lets you work in a far more collaborative and cost-effective way.
Rethink your IT integrations
Changing a IT tool or vendor doesn’t have to be risky at all. We want you to collaborate the way you want, using the tools you want.
Adopting cloud-based tools and services is a crucial part of today’s business world. However, the growing complexity of the IT landscape can cause disconnected and inefficient processes. Fortunately, it’s possible to align these processes and deliver service more effectively.
Together with your employees, we’ll determine a clear strategy, the best Service Integration & Management model for you and how to implement it in the most cohesive and inclusive way. Get in touch to discover if Service Integration & Management is right for your organisation.
- Multiple organisations can easily and securely share their service processes and data for seamless efficiency and happy employees.
- Empower every service team, whether internal or external, with purpose-built tools in a single configurable dashboard.
- Create streamlined workflows quickly and easily connect people, data, functions and systems across your teams and the world.
A well-managed multi-sourced IT organisation gives you more than just great capability:
- Allowing the retained organisation to focus on IT strategy, business relationship management, enterprise architecture, and governance.
- Widening the portfolio of services and skills available to the organisation.
- Decreased time to market, with increased innovation and business to IT alignment.
- Ease of obtaining additional resources “on tap”. Increased adaptability and speed of response to business requirements.
- Competition between suppliers to drive down costs and increase quality.
- Having the ability to utilise suppliers who are either best-of-breed or specialists, experts in niche technologies, or who can bring individual strengths to specific service offerings.
Easily secure your data and unify access to your business tools and processes
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Engage with Vision Willow
Get a deeper understanding of our approach and how we can assist you in reaching your SIM goals.
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